Commercial Kitchen Service Contracts 

Running a commercial kitchen is no small feat. With so much relying on the smooth operation of your equipment – from food quality and staff safety to compliance and customer satisfaction – a reliable service agreement is not a luxury; it’s a necessity. That’s where we come in. At Simply Commercial Kitchens, we offer tailored, planned preventative maintenance packages designed to keep your kitchen compliant, efficient, and operating at peak performance – all year round. Whether you’re managing a busy restaurant, a school canteen, or a hotel kitchen, our flexible service contracts take the pressure off. We help reduce downtime, avoid unexpected costs, and keep your team focused on what they do best – serving great food! Give us a call today to find out more about our service contract packages. 

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What Is Planned Preventative Maintenance? 

Planned Preventative Maintenance (PPM) is a proactive approach to keeping your kitchen equipment in optimal condition. Instead of waiting for something to go wrong, we schedule regular maintenance visits to check, clean, and service your equipment before issues arise. This reduces potential risks like equipment breakdowns or fire hazards, which could have serious legal consequences if left unchecked. 

PPM isn’t just about ticking boxes – it’s about building a long-term business relationship that supports your kitchen’s health. With Simply Commercial Kitchens as your service provider, you’ll benefit from routine servicing that prevents disruption, prolongs equipment life, and saves you money over time. 

Keep Your Kitchen Running Smoothly

Your equipment needs regular attention to perform reliably, from fryers to freezers and ovens to extraction systems. Our commercial kitchen service contracts include everything from health and safety checks to cleaning and compliance inspections, giving you peace of mind and allowing your team to operate without interruption. 

Our Packages

We understand that every kitchen is different. That’s why we’ve created three core contract packages – each designed to match the needs and budgets of different operations. Whether you’re just getting started or managing a high-volume kitchen, we’ve got the right level of cover for you. 

Simply Basic

Essential coverage for small or low-usage kitchens.

Standard call-out rate
Equipment service as required
Asset tagging & annual reporting
Pay-as-you-go (deposit required)

Simply Bespoke

Build your own package to suit your exact needs.

Custom number of call-outs per year
Extraction & deep cleans
Site visits
Gas safety certificates included
Asset tagging & quarterly or annual reporting
Discounted call-out rates
Staff training
Flexible payments: pre-paid or pay-as-you-go

Comprehensive Service Report

With every maintenance visit, we provide detailed reporting so you know exactly what’s been done and why. From asset condition to potential hazards, everything is documented and shared with you for full transparency. 

Our reports help you budget for future servicing, make informed decisions about replacements, and stay prepared for audits or inspections. It’s just another way we provide services that support your operations long-term. 

Benefits of a PPM Service Contract

A Planned Preventative Maintenance (PPM) service contract is more than just scheduled check-ups – it’s a wise investment in your commercial kitchen’s longevity, safety, and efficiency. Here’s how partnering with us on a PPM service contract helps future-proof your operation:

Minimise Downtime 

Regular maintenance visits catch small issues before they become big problems. By identifying wear and tear early, we help prevent disruptive breakdowns that can halt service and impact your bottom line. 

Improve Safety and Compliance 

Every PPM visit ensures your kitchen meets the latest health and safety regulations, from checking gas interlocks to cleaning extraction systems. You'll be inspection-ready with up-to-date documentation and peace of mind.

Reduce Long-Term Costs 

Unplanned repairs often come with premium call-out rates and urgent parts orders. With regular maintenance, your equipment runs more efficiently and lasts longer - reducing the frequency of replacements and saving you from avoidable expenses. 

Extend Equipment Lifespan 

Kitchen equipment represents a significant investment. Regular servicing protects that investment by keeping everything operating at manufacturer-recommended standards, so you get the best return possible. 

Clear, Actionable Reporting 

Each maintenance visit comes with a comprehensive report, detailing any work carried out and noting any potential risks or future considerations. These insights help with budgeting and strategic planning - whether it's forecasting replacements or identifying high-usage patterns.

A Stronger Business Relationship 

By choosing us as your ongoing service provider, you benefit from a service agreement that's built around trust, transparency, and reliability. We learn your kitchen inside and out, ensuring faster diagnostics and more tailored support. 

My Equipment is New and Under Warranty, Do I Still Need a Service Contract?

Even if your commercial kitchen equipment is new and covered by a manufacturer’s warranty, a service contract still plays an important role in protecting your investment. Most warranties come with strict conditions, including the requirement for regular maintenance by qualified engineers. Failing to carry out this maintenance – or not keeping proper records – can lead to the warranty being voided. A service contract ensures your equipment is professionally maintained, properly documented, and fully compliant with warranty terms, giving you complete peace of mind.

Beyond the warranty, a service contract offers an extra layer of protection and convenience. Manufacturer cover usually only applies to specific faults and won’t include routine upkeep, user-related issues, or emergency call-outs. With a contract in place, you’ll have guaranteed access to expert engineers, spare parts, and priority response times – helping to keep your kitchen running smoothly and avoiding unexpected disruptions. It’s a proactive way to ensure your new equipment stays in top condition from day one.

Want to know more? Give us a call!

Choosing a commercial kitchen service contract shouldn’t feel overwhelming. As your one-stop shop for kitchen design, installation, and servicing, we make the process simple and stress-free. At Simply Commercial Kitchens, our friendly team will walk you through the options, explain what’s covered, and help you choose the right package for your needs. 

When both parties agree on a contract, you’re not just booking a service – you’re entering a partnership. We’re here to support your success at every stage of the journey. If you need spare parts, have questions, or want to discuss further information, just pick up the phone. We’re always happy to help.

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"Personally, as the operator at site I would just like to extend my heartfelt gratitude’s to Jai and the team, throughout this I couldn’t have asked for anything more. Professional/warm/friendly/the right level of banter and they worked at a pace tirelessly to help us which is the level of service we require."

Toby-Ellyatt Dawson, Piperdam Leisure Resort

"We engaged the services of Simply Commercial kitchens to refurbish our space in central Birmingham. 'The Edge' Birmingham: we're a youth, community and arts space serving a wide range of needs, people and ideas. From our first meeting, which was in-person, Alex and Jai listened, understood and delivered a deeply thoughtful, practical and unique design - fit for purpose, accessible for wheelchair users and beyond. The whole process was rigorous from comms to quote, to delivery. Their install team were thoughtful, swift, professional, TIDY!! and a pleasure to host. They have defied the usual complex and fraught experience of having construction/builders - and the competitive price quoted, was fixed. The professionalism, the design, the care, the attention to detail was unique. It has been an utter pleasure to work with Alex, Jai and the Simply Commercial kitchens team. Our users, young and old are excited - may the cooking commence."

Sandra & Lee, The Edge, Birmingham

"Great Company, They keep you updated with any repairs. Even got me same day repairs at the Weekends. Building the Service contract was a smooth process and the speed they can take over and service kit is phenomenal. Best move we made at this holiday park."

Rhys Gardner, Mill Rythe Coastal Village